الشروط والأحكام

Terms & Conditions for Royal Continental Hotels & Suites may vary, but typically include provisions regarding reservations, payment, cancellation policy, liability, and other important details. Here’s a general outline that such terms might cover:

1. Reservation and Check-In:
– Guests must provide valid identification and a credit card at check-in.
– Reservation details including dates, room type, and number of guests are confirmed upon check-in.

2. Payment:
– Payment for rooms and services is typically required upon check-in or check-out.
– Credit card details are often taken as a guarantee for incidentals and damages.

3. Cancellation Policy:
– Guests may cancel their reservation within a specified timeframe (e.g., 24 or 48 hours before arrival) without penalty.
– Late cancellations or no-shows may result in a charge equivalent to one night’s stay.

4. Check-Out:
– Check-out time is usually by a specific hour (e.g., 11:00 AM). Late check-outs may incur additional charges.

5. Room Conditions:
– Guests are responsible for any damage to the room or hotel property caused during their stay.
– Smoking policies (often non-smoking rooms) and rules regarding pets or other special requests are outlined.

6. Liability:
– The hotel is not liable for loss, damage, or theft of guests’ personal belongings.
– Guests may be liable for injuries or damages caused to hotel staff or other guests.

9. Additional Terms:
– Any additional rules or regulations specific to the hotel’s facilities, events, or promotions.

10. Dispute Resolution:
– Procedures for resolving disputes, often through arbitration or mediation.

It’s important to note that specific details can vary between hotels, and guests are encouraged to review the terms and conditions provided by the Royal Continental Hotels & Suites directly or on their website before making reservations or upon check-in.